1. KDF Kdf says

    I had a panic attack the first time i went to the dr as an adult allllll by myself. Before my mom was always with me and filled out the forms and asked the right questions. The nurse doing my pre check stuff noticed and sorta calmed me down. The nurse stayed when the dr examined me and explained every single thing they did and everything they gave me for my illness. They had great training. So maybe medical folk are aware now so these kind of things happen less often.

  2. KDF Kdf says

    This happened to my neighbor. She swole up from fluid around her heart cuz neither she or her husband reading well. She was not taking her medicine correctly. My neighbor was in and out of the emergency room. Her daughter finally figured it out. The swelling went down and her heart functioned better. Now She hasn’t been to the doctor expect for regular appts.

  3. Aleshanation says

    I'm very lucky to have a high level of reading comprehension, I had no idea this was happening and this is so dangerous. Very eye-opening and crucial for all new medical assistants and nurses to see.

  4. Sarah Lowe says

    Is that Whoopi Goldberg

  5. Tucher97 says

    This is a great training video but just know that its outdated but it is not a "bad stepping stone" however do know that there are people who are willfully ignorant, my solution for them, don't bother, yes its harsh but if the person won't make an effort for their own health why waste effort instead of using the effort on someone who values a life

  6. great blue says

    Even people without "literacy problems" could have just as much trouble understanding

  7. Penny O says

    Let's be careful to not blame our patients.  Our whole system is set up to benefit the wealthy and to handicap the poor.

  8. cody ward says


  9. David Stanghellini says

    Thank you for this video. I have used it in the past for my Medical Surgical Students. I recently rediscovered it and now share it with my Nursing Basics students. Incredibly informative for students because it gives the patients' perspective. My nursing students are acquiring lots of great knowledge and they need to understand that just because they have this knowledge doesn't mean their patients have the same. So important for doctors and nurses to appreciate the need to explain their actions and treatments in ways a non-medical/nursing person can understand.

  10. Amanda King says

    I can’t find the info for this on the website — anyone know the direct link?

  11. DeanTo TheRescue says

    Rockefeller paid Abraham Flexner to visit all the medical schools in the US at that time. He released the so-called “Flexner Report” in 1910, which called for the standardization of medical education and concluded there were too many doctors and medical schools in America. Rockefeller then used his control of the media to generate public outcry at the findings of the report – which, by means of the classic elite strategy of “Problem, Reaction, Solution” as David Icke calls it, ultimately led Congress to declare the AMA (American Medical Association) the only body with the right to grant medical school licenses in the United States. This suited Rockefeller perfectly – he then used the AMA (which may be better called to the American Murder Association due their widespread use and endorsement of toxic vaccines, drugs, chemotherapy and radiation) to compel the Government destroy the natural competition, which it did through regulating medical schools.http://humansarefree.com/2016/07/how-john-d-rockefeller-used-ama-to-take.html

  12. Mark Williams says

    Yes, these are real patients with true stories.

  13. S Adam Anderson says

    set up video. Real patients? Maybe, maybe not. How is this eye opening? I'm guessing most here have to watch for school. These folks are bus drivers and maintenance worker. Maybe reading wasn't important to them but sure as hell seems to important here! So I don't know if its a joke or not, but seeing a lot of misspelled words and incorrect tenses. Oh man.

  14. friendly neighborhood SpaceCowboy says

    doesn't the narrator sound kind of like Cyrus 'The Virus' Grissom

  15. bonface murithi says

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  16. Lauren says

    Excellent video!!

  17. binal patel says

    this is the video

  18. Jennifer Rebecca says

    Powerful video, very saddening to think so many people go through this and are so ashamed to speak up. This is why we have to speak for them and be sure they understand their care and medications and that their questions are answered! In nursing school this was also common, the instructors spoke and so often we later "googled" what they were talking about so that we wouldn't feel stupid.

  19. Christiana Akatugba says

    I am amazed. I am a foreign trained nurse and my background required to teach our pt's population as it is on this video. From now on I will not just assumed because the pt verbalized understanding that he or she really do until I get a teach-back feedback from the pt.

  20. Penney McNutt says

    Excellent, informative video! I think ALL nurses and physicians should be required to watch this video before providing care to patients. I'm working on an MSN in education. I would LOVE to work for a large medical group after graduation as their "health literacy nurse educator."

  21. LoseBellyFatFast says

    awesome video. Amazing work. learnt a lot from this video.

  22. Barno Zaitkhanova says

    Nice video, very informative.  Too bad Dr. Alvarez was convicted of child porn.  That's totally unexpected.  http://www.dailyherald.com/article/20120126/news/701269969

  23. James Douglas says

    Omg! @2130 she's giving him ibuprofen without the P for Prilosec. It should be P I T I T P I T

  24. Ed Eddie says

    On my God!!! The differences between a Professional and a Layman is knowledge and Certainly NOT Intelligence!!! So, slow down your pride, you are only more knowledgeable and not more Intelligence!!!! I will never use the expression "this patient is dumb" for crying out loud the knowledge I have as a healthcare provider is over 15years of knowledge acquisition. My patient may just have 30min of this knowledge….How smart do I expect my patient to be?????Oh, one more thing in my 15 years of practice, I did not realize that this concerns of the patient even existed. How smart was I after all? You tell me!

  25. Rebecca Grizzle says

    Excellent video! Really opened my eyes to previous patients who were upset and defensive, but probably hiding a literacy issue. It's our job as health care providers to reach through to the patient, no matter what the barriers may be.

  26. Cyndi MacDonald says

    I'm a labor and delivery nurse and love to use visual aids to help patients and their support people understand what is going on inside their body. What do I mean when I'm talking about "effacement" or "dilation" or "station" or how the baby is positioned or why they're getting so much pressure on in their bottom. They get it when they see my little pictures!

  27. Maria Merritt says

    This is incredibly eye opening. I needed this to help me adjunct how I educated patients and other nurses.

  28. Kevin Luh says

    At 8:13, Mr. Wheelhouse is a pharmacy technician. The screen says "Graduated high school; reading at 6th grade level." How is this even possible? Based on my understandings, pharmacy technology program's students have to take medical terminology courses.

  29. Mariah Salim says

    As a nursing student, this provided great insight as to what cues to look for to ensure that my patients know how to best take care of themselves.

  30. Teresa Peeler says

    This video was great, and so very true.

  31. Viktoriya Goldman says

    Working in the medical field we get so busy sometimes and we forget little things that are so important. I think this video is a great teaching tool and a great reminder for doctors and for the staff.

  32. Joyce Fisher says

    I think this video is an excellent training tool for all healthcare providers! I can't tell you how many times I have asked a patient, "do you understand?" and they have responded "yes" when clearly they did not. I will steer away from that question in the future and use better communication techniques.

  33. jamie5mauser says

    at 18:45, ibuprofen is on the beers criteria and inappropriate for geriatric patients but you don't see her telling her patient that..

  34. Angie Carey says

    It's important for doctors to realize that patients are diversified, and that they have a responsibility to serve their patients with genuine care and concern. They should not take it for granted that all patients have the same type of education, and that they understand everything they are being told. The patient's responsibility is to realize that doctors are human. They should not place doctors on a pedestal and be afraid of them.

    I had an amazing doctor in Jamaica. He listened!

  35. deidra vance says

    OMG. I had no idea this was happening been in healthcare over half my life.

  36. Peggy Brewer says

    I am a provider, but have also been a patient….and I have felt exactly the same
    way the patients in this video have felt. I went to a neurologist and she was awful….I cried and had anxiety for weeks after the visit. No fun…I try to really ask questions of the patient..I am not perfect, but am so aware of this problem.

  37. Vi P says

    such great video to be aware that those kind of patients may enter your door one day, great study material, thank you.

  38. B says

    anybody else watch this for class?

  39. Gissella Sueldo says

    This is a great video 🙂

  40. auspolk says

    Good for you. No one said that the only reason people don't take meds is because they can't read. It's just something which contributes to non-compliance. Being sold on bullshit non-science can also put people off their meds, like in your case. Enjoy the flu.

  41. mike190044 says

    Someone does not take medications because can't read instruction? Well. I can read but I do not take any meds anyway. For example, someone does not take flu shots because unable to read myths about its benefits. I do not take it because I have read a lot about it and know how controversial it is.

  42. Steven Rutter says

    Very simple and clear . All health care professionals should listen to this.

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